What payment methods do you accept?
We accept various payment methods, including bank transfers, credit/debit cards, and in certain circumstances, a cash payment at the center. Please note that some payment methods may incur processing fees.
Is there a registration fee?
Yes, a non-refundable registration fee is required to secure your place in the course. This fee is separate from the tuition fee and must be paid during the registration process
When is the tuition fee due?
The tuition fee is due upon confirmation of your registration, preferably before the course start date. Timely payment ensures your spot in the selected course.
What is your refund policy?
Refunds are available under certain conditions. Please refer to our refund policy outlined in the terms and conditions on our website or contact us directly for more information.
Are there any additional fees I should be aware of?
Additional fees may include accommodation costs, activity fees, and material fees, depending on the course and services you select. We recommend you request the Fees information by writing to the center at info@alibaba.jo
How do I confirm that my payment has been received?
Upon receiving your payment, we will send you a confirmation email. If you do not receive confirmation within a reasonable time, please contact us to verify the status of your payment.
What currencies do you accept for payment?
We primarily accept payments in US Dollars ($).. For international students, payments in other currencies may be accepted, but please be aware of potential exchange rates and conversion fees.
Are there any penalties for late payments?
Late payments may result in additional fees or the forfeiture of your reserved spot in the course. We encourage timely payments to avoid any inconveniences.
Can I change my payment method after completing the registration?
If you need to change your payment method after registration, please contact our administration office as soon as possible to discuss available options.
Is financial aid available?
Currently, we do not offer financial aid.
How do I obtain a receipt or invoice for my payment?
Receipts or invoices are provided upon request. Please contact our administration office to obtain the necessary documentation.
What should I do if I encounter issues during the payment process?
If you experience any difficulties during the payment process, please reach out to our support team at info@alibaba.jo for assistance.
Are there any transaction fees for international payments?
International payments may be subject to transaction fees or currency conversion charges imposed by your bank or payment provider. Please consult with your financial institution for details.
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